Welcome page

IT Support Help Desk Level 1

Job Locations US-AR-Jonesboro
ID
2025-1289
Category
IT/ Security
Position Type
Regular Full-Time

Overview

A IT Support Help Desk will perform IT helpdesk and support functions in a Windows based engineering firm in a primary customer facing role.

Responsibilities

  • Proficiency in installing, configuring, and repairing various hardware and software
  • Working Knowledge of Microsoft Windows, Exposure to Linux
  • Understanding of basic networking, including troubleshooting

Qualifications

Minimum Requirements:

  • 2+ years Technical Help desk or Technical customer service role.
  • Certifications not required, but are prefered.

Education: 

  • Associates Degree in a technical degree -Bachelors Prefered

Preferred Qualifications:

  • Systems Admin exp – Windows and Linux. AD, Exchange

Skills & Knowledge:

  • Customer Service Skills, organizationals skills, Time management
  • Ability to self manage and adapt skillsets to meet changes in technology.

 

Options

Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed

S&H Systems is proud to be an Equal Employment Opportunity and Affirmative Action employer.

We do not discriminate on the basis of race, color, religion, gender, age, national origin, veteran status, disability, genetic information, or testing.