Project Manager

A Project Manager oversees and coordinates a portfolio of projects for one or more clients. The PM is tasked with clearly defining, planning, and controlling the entire project lifecycle and facilitating communication between different project teams and/or with internal/external customers.  The Project Manager maintains both a strategic and tactical view of the projects and ensures all team members are working towards the achievement of the project goals and objectives in a consistent manner relative to the customers’ expectations and standards.  

• Responsible for the overall project experience and ensuring results delivered are consistent and measure up to the highest standards and expectations of both the internal and external customer
• Will develop, maintain, and communicate project schedules, issue logs, risk registers, and financial forecasting.
• Will coordinate internal resources and third parties/vendors to achieve project milestones, maintain budgets, and deliver scopes of work that achieve all specified key performance indicators.
• Ensures alignment across the project team, cross functional teams, and the customer through clear communication of well-defined goals, objectives, expectations, guidelines, and lessons learned.
• Proactively escalates and resolves issues and/or conflicts that may arise among project team members and strategic issues that may need the attention of senior managers and / or executive leadership.
• Identifies opportunities/challenges that are worth channeling team efforts to help in the achievement of a project along with defining the resource needs/skills.
• Reports to other stakeholders and confirms the status and successful completion of given projects.

Required Education/Experience: 

• BS/BA in Business Admin/Management, Industrial Engineering, Project Management or related field required.  PMP certification a plus.
• 5+ years of successful project management & progressive leadership experience in a large and multi-site setting, characterized by a high level of customer focus, employee engagement and a culture of accountability preferably in e-commerce/retail distribution & fulfillment, software, automation, and/or logistics
• Ability to work in a fast-paced, high pressure, high stress situations/environments and maintain composure and professionalism throughout
• Ability to read and understand automated system design drawings/layouts
• Must be a strong customer advocate and be able to build relationships and establish trust, respect, competence, and confidence with the customer at all levels, including executive levels
• A dedicated self-starter, action-oriented decision maker and problem-solver with a positive energy and attitude
• Strong business acumen, financial, organizational and project management skills 
• Demonstrates high ethical and professional standards
• Excellent client-facing, clear and professional oral and written communication skills, and demonstrated ability to work with all levels of employees within a matrix management structure.
• Adept at presenting to customer executive leadership.
• Proficient with MS office, MS Project

Preferred Qualifications: 

• Ability to travel to project sites, corporate office(s), supplier facilities, and/or any other destinations required to successfully execute responsibilities. 
• Estimate 40%+ travel with the understanding that demand can and will fluxuate based upon project demand.

 Please note that this job description is intended to describe the general nature and level of work being performed by the employee(s) assigned to this job. The content contained therein is not intended to represent an exhaustive list of all duties, responsibilities, and activities required.  Duties, responsibilities, and activities may change at any time, with or without notice, and additional work may be assigned as appropriate.